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Frequently Asked Questions
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Help Desk
Mass Department of Public Health Online Licensing
In order to apply for a license, renew a license, request a duplicate license, or change a license address, you must register with the site. If you have already registered, enter your User ID and Password and press the Login button.

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User Id  
Forgot your Person-based license username or password?
Forgot your Facility-based license password?
If you haven't already registered, please choose one of the two options below:
  • If you wish to register a Person-based license click here.
  • If you wish to register a Facility-based license click here.
If you are having difficulty navigating around any page in this application, please contact the Help Desk at 617-973-0935. If you get a recorded message, please leave a detailed message.